Fireside AI is an AI Agentic development and consulting firm that builds intelligent automation platforms for companies before Series B. The firm specializes in developing multi-agent AI systems, LLM solutions, and business process automation through its flagship Olympus-BAOS platform.

What is Olympus-BAOS?

Olympus-BAOS (Business Automation Operating System) is Fireside AI's flagship platform featuring 13 integrated AI modules named after Greek deities. Each module addresses a critical business function — HERA for CRM, HERMES for client onboarding, ATHENA for AI evaluation, APOLLO for marketing automation, and more — delivering over $8.7 million in combined annual impact.

What industries does Fireside AI serve?

Fireside AI serves companies across multiple industries including legal services (attorneys), real estate and construction contractors, technology startups, and professional services firms. The firm focuses on companies in development stages before Series B that need enterprise-grade AI automation.

How does AI Agentic development differ from traditional software development?

AI Agentic development creates autonomous AI agents that can analyze, decide, and execute tasks independently across business operations. Unlike traditional software that follows rigid rules, agentic AI systems use large language models (LLMs) and multi-agent architectures to adapt, learn, and optimize workflows in real-time, delivering 20x or greater improvements in decision quality and operational efficiency.

What is the ROI of implementing Olympus-BAOS?

Olympus-BAOS delivers over $8.7 million in combined annual impact across its 13 modules. Individual module impacts include: 29% sales productivity increase (HERA CRM), 90% time reduction in client onboarding (HERMES), $1M+ in new revenue from marketing automation (APOLLO), $280K in freed cash flow (PLUTUS), and $3.35M in growth from AI content marketing (MUSE).

How do multi-agent AI systems work for business automation?

Multi-agent AI systems use multiple specialized AI agents that collaborate to automate complex business processes. Each agent handles a specific domain — such as CRM, marketing, finance, or project management — while communicating through an event-driven architecture. This allows the system to orchestrate end-to-end workflows, from lead generation through client onboarding to ongoing support, with minimal human intervention.

What KPIs should a small construction business track?

Small construction businesses should track KPIs across 6 key departments: Sales (revenue per technician, estimate conversion rate, customer acquisition cost), Field Operations (tech utilization, first-time fix rate, callback rate), Office/Admin (schedule adherence, invoice cycle time, billing error rate), Profitability (gross margin, net profit margin, labor cost %), Customer Experience (CSAT, NPS, retention rate), and Growth (revenue growth, new market penetration, CLV:CAC ratio). This comprehensive approach ensures no blind spots in business performance.

What is a good tech utilization rate for construction companies?

A healthy tech utilization rate for construction companies is 75-85%. This measures billable hours as a percentage of total paid hours. Below 75% means too much time is spent on drive time, administrative tasks, or idle time. Track per technician to identify training and scheduling optimization opportunities.

What first-time fix rate should construction businesses target?

Construction businesses should target an 80-95% first-time fix rate. This measures the percentage of jobs completed on the first visit without requiring a return trip. Below 80% indicates diagnostic accuracy issues, parts inventory problems, or insufficient technician training.

How do you calculate customer acquisition cost for a construction company?

Customer Acquisition Cost (CAC) is calculated by dividing total marketing and sales spend by the number of new customers acquired. For small construction businesses, a healthy CAC is $200-$800. Track by channel (referrals, online, direct mail) to optimize marketing spend and focus on highest-converting sources.

What is a good CLV to CAC ratio for construction businesses?

A healthy CLV:CAC ratio for construction businesses is 3:1 to 5:1. This means the lifetime value of a customer should be 3-5 times the cost to acquire them. Below 3:1 means you're overspending on acquisition. Calculate as (Annual Revenue per Customer × Average Customer Years) ÷ Customer Acquisition Cost.

How can AI help small construction businesses track 29 KPIs?

AI-powered platforms like Builder's Life OS (powered by HEPHAESTUS™ from Olympus-BAOS™) automate KPI tracking across all 6 departments, eliminating manual data collection and providing real-time dashboards. HEPHAESTUS™ saves construction businesses 15-30% on annual spend through intelligent procurement, automated vendor management, and proactive performance monitoring across all 29 metrics.

Builder's Life OS

Small Construction Business KPIs

29 Metrics Across 6 Departments — Complete Business Health Dashboard

The most comprehensive KPI calculator for small construction businesses. Enter your data across Sales, Field Operations, Office Admin, Profitability, Customer Experience, and Growth — benchmarked against NAHB, AGC, and industry associations.

27On Target

0Near Target

2Needs Attention

29 KPIs Tracked

Enter Your Business Data

Sales

Total Revenue ($)

Number of Technicians

Completed Jobs

Working Days

Estimates Sent

Won Jobs

Active Customers

Marketing Spend ($)

New Customers Acquired

Field Operations

Billable Hours

Total Paid Hours

First-Visit Fixes

Total Field Jobs

Response Hours (Sum)

Completion Hours (Sum)

Return Visits

Office / Admin

On-Time Job Starts

Planned Jobs

Number of Dispatchers

Invoices Sent

Avg Invoice Days

Corrected Invoices

Value-Added Hours

Total Office Hours

Profitability

Direct Labor ($)

Direct Materials ($)

Net Profit ($)

Total Tech Hours

Office + Fixed Costs ($)

Customer Experience

CSAT Score Sum

CSAT Responses

NPS Promoters

NPS Detractors

NPS Total Responses

Returning Customers

Total Customers

FCR Resolved

FCR Total Issues

Avg Review Rating

New Reviews (Monthly)

Growth

Start-of-Year Customers

End-of-Year Customers

Current Year Revenue ($)

Prior Year Revenue ($)

New Territory Revenue ($)

Other KPI Dashboards

Roofing Company KPIs

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General Contractor KPIs

8 core metrics for general contracting

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HEPHAESTUS™ takes these 29 KPIs and turns them into automated vendor management, bid optimization, and cost reduction — saving 15–30% on your annual spend.

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Revenue per Technician

Jobs per Tech per Day

Estimate Conversion Rate

Revenue per Customer (Annual)

Customer Acquisition Cost

Tech Utilization Rate

First-Time Fix Rate

Average Response Time

Avg Work-Order Completion Time

Callback Rate

Schedule Adherence

Dispatcher Efficiency

Invoice Cycle Time

Billing Error Rate

Office Staff Utilization

Gross Margin per Job

Revenue per Tech Hour

Net Profit Margin

Labor Cost %

Overhead Ratio

Customer Satisfaction (CSAT)

Net Promoter Score (NPS)

Customer Retention Rate

First-Contact Resolution

Online Review Score

Customer Retention Rate (Growth)

Revenue Growth Rate

New Market Penetration

CLV:CAC Ratio